Massage Envy
Legal Action for Deceptive Subscription Cancellation Practices
-Filed by Harrer Law, P.C.
-If you tried to cancel a membership with Massage Envy, you may be eligible for compensation.
What Happened?
Massage Envy’s subscription cancellation requires clients to perform a series of complicated, confusing, undisclosed, and often unsuccessful, requirements to successfully cancel their subscription. These tasks can take months to carry out while clients are still billed the monthly subscription.
This process and practice may violate multiple laws designed to protect consumers from such unfair and deceptive practices.
What Can Be Done?
Harrer Law, P.C. is representing people harmed by Massage Envy’s membership cancellation practice in a legal action to recover damages. We will be representing a limited number of clients that sign with our law firm to be a part of this action. There is no out-of-pocket cost to you. We are only paid if we win.
How Do I Participate?
1) See if you qualify by completing a short questionnaire.
2) If you qualify, review and e-sign the Agreement where you hire Harrer Law, P.C. to represent you in a claim against Massage Envy. Again, there is no cost to you to sign up.
How Can I Recover Damages From Massage Envy After Attempting to Cancel My Subscription?
If you attempted to cancel a subscription and went through a series of complicated and undisclosed tasks by Massage Envy, you may qualify to take legal action to recover damages.
Who Can Sign Up to Participate?
To specifically see if you qualify, answer the questionnaire. Generally, clients that qualify are anyone who: a) is a current or former Massage Envy customer and attempted to cancel a subscription with the company, and b) Currently lives in Arizona, California, Florida, Illinois, New Jersey, North Carolina, or Texas.
What Am I Signing Up For?
You are signing up for what’s known as “arbitration.” Arbitration, often required by the company itself, is when a person files a claim with an arbitrator to resolve outside of court, such as a data breach or unfair business practice. Arbitration is meant to be faster and more efficient than the court system.
How Much Does This Cost?
It costs you nothing to sign up. There are no out-of-pocket costs to you.
How Much Could I Get?
Though not guaranteed, you could receive up to $1,000 or more.
FAQ's
Is this limited to a certain number of people? Is there a deadline to sign up?
Can I be in more than one arbitration against the same company?
No. You can only be compensated for a claim once. If you sign up for more than one you risk not receiving any money.
How is mass arbitration different from a class action lawsuit?
Mass arbitration is meant to be a faster and more efficient alternative to a class action lawsuit in the court system. Mass arbitrations typically pay victims significantly more than a class action. In arbitration, your claim is not lumped together with millions of other peoples’ claims.
A typical consumer class action can take 2-3 years and pay an average of only $32 while a successful arbitration often pays hundreds or more than $1000 in less time.